We collect contact details such as your name, email, phone number and message content only to respond to enquiries, bookings and service updates. Device information you provide helps us prepare diagnosis and parts pathways. We do not sell your personal information to third parties for marketing lists. Access to customer records is limited to staff who need it to complete repair, sales and support tasks.
During repairs, device data is handled confidentially. We recommend you back up and remove sensitive information where practical before drop off. Payment and job records are kept as needed for accounting, warranty and legal obligations. For privacy questions or requests related to your personal information, email info@vfixtechs.com.au and we will respond as promptly as practicable.
